Frequently Asked Questions
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Looking for answers? We have them listed below.
Q. How do I clean my shower doors?
They have calcium marks from hard water and also soap scum.
And then how can I better maintain them so this doesn't happen again?
A. First off, I'm not a fan of harsh chemical cleaners being used in close quarters. NO one should be breathing that stuff!!!
Nice new abrasive sponge
Concentrated dish soap (make sure its concentrated)
Bottle of unfiltered apple cider vinegar
Box of baking soda
Small bucket or mixing bowl
Start with six or seven drops of the soap concentrate
Add six ounces of the unfiltered apple cider vinegar
Add four ounces of warm water
Stir up and blend the mixture evenly
Add 1/2 box of baking soda (standard size box)
Slowly blend baking soda into mixture
You now have a non-toxic abrasive cleaning solution that will cut through the water spots, soap scum and calcium.
Start at the top of the door and work your way down. It's usually funkier as you get towards the bottom and corners.
This will not harm the glass or metal frame work of the shower doors. Work in even circular motions when on the glass. Once the doors are clean and free from any build up, let them dry for a few hours and then apply Rain X to the inside of doors and frame. Follow application instructions the same as if you were treating your wind shield or head lights of your car. Once dry, the Rain X will repel water and soap.
It is also a great idea to keep a squeegy in the shower to wipe down the doors after showering.
Repeat the above process whenever needed.
Remember, it's a lot less work if you catch it before it's too cruddy.
Q. I've heard that getting rid of popcorn ceilings is a very messy ordeal. Isn't there a neater and easier way to eliminate these ugly popcorn ceilings?
A. Yes, the traditional removal methods for getting rid of popcorn ceilings are in fact quite messy, however there is a neat clean alternative to scraping, re-texturing, sealing, priming and painting. Simply cover them up, no need to scrape and go through that mess.
I highly recommend the white tongue and groove plank ceilings, such as the Woodview Elite from DeGeorge Coastal Living ceiling collection. Most rooms can be completed in just one day and you'll be back to entertaining by that evening. You can add crown molding or possibly even beams.
Another alternative, to make your home a little more yours!
What types of ceilings do you install?
From simple to elegant. DeGeorge Ceilings has the style for you. From rich wood-grain textures to the charm of an old-fashioned tin ceiling ... there's a look for every room in your home.
DeGeorge Ceilings cover unattractive drywall or plaster ceilings that have cracks, nail pops, stains and other damage. Our ceilings also have no visible grids, they reduce noise, are easy to clean and are fire- retardant.
There are many different styles to choose from that would be perfect for your bedrooms, bathrooms, living rooms, family rooms and kitchens (indoor and/or outdoor) or what-ever room in your home needs that designer touch.
What is an acoustical ceiling?
Acoustics is usually very broadly defined as "the science of sound." The term "Room Acoustics" can be more narrowly defined as the shaping and equipping of an enclosed space to obtain the best possible conditions for faithful hearing of wanted sound and the direction and the reduction of unwanted sound. It deals primarily with the control of sound which originates within a single enclosure, rather than its transmission between rooms.
In addition to reducing the undesirable background noises that originate withing a room, the acoustical objective often includes preservation of the wanted sounds. For example, any space considered to be speech or music room -- upper grade classrooms, assembly halls, or wherever we are communicating to an audience of some kind, requires faithful reproduction of wanted sound. The techniques are retention and reinforcement of useful sound reflections. In short, we control sounds for communication with reflective surfaces, and we control reverberation and background noise levels with absorptive surfaces.
Can I put insulation on the back of an Armstong ceiling?
Only DeGeorge suspended ceiling panels (2' x 4') that are at least 5/8" thick can be back-loaded with additional insulation. Rolled insulation must be used and installed perpendicular to the cross tees so that the weight of the insulation rests on the suspended grid system, and there is air space between the insulation and the panel. Ask your dealer for specific details.
Note: Insulation must never be placed behind fire-rated ceilings, unless designated in a UL design assembly. Backloading fiberglass panels is not recommended.
What about the insulation value between floors?
Most ceilings are installed between floors that are maintained at the same temperature - making insulation unnecessary. Basement recreation rooms are at least partly heated by heat flow through the ceiling from the heated space above. In that case, attempting to insulate the basement ceiling surface could actually reduce heat flow.
Can ceiling tile be used in the bathroom?
Yes, if the bathroom is vented to the outside with a fan. DeGeorge ceilings with HumiGuard Plus are extra sag resistant for use in areas of high humidity. BioBlock paint treatment inhibits the spread of mold and mildew.
Can the ceiling be installed over embedded radiant-heat coil ceilings?
No. An appreciable loss of heating efficiency will result and the ceiling will not remain stable.
Can a hanging or swag lamp be used with an DeGeorge ceiling?
Yes, if supported independently by an existing structural member.
Can a new ceiling be cemented directly over old ceiling tiles?
In many cases, the old ceiling may have deteriorated and an adequate hold cannot be obtained. Therefore, cementing over old ceiling tiles is not recommended.
How much will a new ceiling cost?
Not as much as you think! Costs vary according to product design and performance features.
Please call 1-800-282-6237 for complete pricing.
What is the minimum overhead distance required for a new suspended ceiling?
DeGeorge suspended ceilings require a minimum of 3" (if installing recessed lighting, measure the height of the light and add 2") of overhead clearance. Suspended fiberglass ceilings require a minimum clearance of 2-1/2". OptiGrid™ reduces clearance needs to only 1-5/8".
Can existing light fixtures be used with a new ceiling?
Yes. DeGeorge ceilings are adaptable to standard lighting fixtures.
What kind of fluorescent lamps should be used with DeGeorge ceilings?
All lamps must be rapid-start. Warm white and cool white are most efficient, but deluxe and natural-colored lamps provide a more pleasant atmosphere.
How many fluorescent lighting fixtures will I need for a new ceiling?
Standard rule for light fixtures is two 4' fluorescent tubes for every 75 square feet of suspended ceiling.
Will the ceiling sag over time?
No. DeGeorge ceilings are treated with a special back coating to resist moisture. When properly installed under the right conditions (no excessive humidity, etc.), they remain level and flat. We recommend using HumiGuard Plus panels or fiberglass panels in areas of high or seasonal humidity; they are not recommended for spaces exposed to continuous moisture, such as shower rooms and swimming pool areas.
Do DeGeorge ceilings protect against flammability?
All DeGeorge ceiling panels, tiles and planks are fire-retardant and meet Class A flame-spread ratings with the exception of WoodHaven planks, which meet Class C flame-spread ratings.
Where can I get product warranty information?
Detailed product warranty information is included with every ceiling product. A DeGeorge representative will provide you with the warranty paperwork after installation.
What brands of ceiling products do you sell?
We only carry Armstrong ceiling products. Armstrong is a a global leader in the design and manufacture of floors, ceilings and cabinets.
Hardwood floors are environmentally friendly and they add to the value of a home. A recent survey of real estate agents estimates that hardwood flooring can add as much as $7,000 to $10,000 to a home's resale value.
SOLID WOOD FLOORS
Solid Wood flooring comes in three basic types:
- STRIP flooring accounts for the majority of installations. Strips usually are 2-1/4 inches wide, but also come in widths ranging from 1-1/2 inches to 3-1/4 inches. They are installed by nailing to the subfloor.
- PLANK flooring boards are at least 3 inches wide. They may be screwed to the subfloor as well as nailed. Screw holes can be covered with wooden plugs.
PARQUET flooring comes in standard patterns of 6" x 6" blocks. Specialty patterns may range up to 36" square units. Parquet often achieves dramatic geometric effects of special design patterns.
Type of Hardwood Floor
Standard Face Widths
11/2", 2", 21/4" & 31/4"
11/2" & 2"
3", 4", 5", 6", 7" or 8"
A solid hardwood floor can be installed on a concrete slab as long as the floor is on or above ground level. They can be sanded and refinished over several generations of use.
Solid wood flooring expands and contracts with changes in your home's relative humidity. Normally, installers compensate for this movement by leaving an expansion gap between the floor and the wall. Base moulding is the traditional "cover-up" for this gap.
Made of several layers of different woods or different grades of the same wood stacked and glued together under heat and pressure. Engineered wood flooring is less likely to be affected by changes in humidity and can be installed above, on, or below ground level. Some engineered wood floors with thicker top layers can be sanded many times.
- Simulates natural materials. Luxury vinyl flooring takes on one of two forms. Either it simulates stone (slate, travertine, marble, etc.) or it simulates wood (teak, maple, oak, walnut, and pine).
- Often plank-shaped. Another thing that distinguishes luxury vinyl tile (LVT) is the shape of individual pieces. Traditional sheet vinyl flooring comes in room-widths and -lengths to minimize or even eliminate seams. Normal vinyl tiles are usually square: 12"x12" or 16"x16" most often. Because LVT often imitates solid wood flooring it comes in plank shapes. In this respect, LVT and laminate flooring are the same. Sizes vary, but the general shape is long and narrow. A typical size is 7" wide by 48" long.
- Soundproof. Most products have a sound reducing membrane product for use under the LVT.
- Extended Warranty. Commercial and Residential Warranty
A plywood base topped with a layer of veneer. Plies and thicknesses vary, but three-ply, 3/8 inch flooring is most common. (Remember that solid hardwood floors, at 3/4 inch, are twice as thick as wood laminates.) The veneer topping of wood laminate floors (commonly 1/8 inch thick) can be sanded and refinished three times, at most. Most manufacturer warranties cover the finish for five years.
SYNTHETIC PLASTIC LAMINATES
Usually 1/2 inch thick, plastic laminate flooring consists of a fiberboard center wrapped in top and bottom layers of high-pressure laminate -- a tougher version of the same material used in many kitchen countertops. These floors cannot be sanded or refinished and must be removed when they wear out. They usually come with 10- or 15-year manufacturer warranties against fading, stains and wear.
Look closely at an entire laminate floor, and you'll see that the faux "wood grain" pattern repeats itself. That's because laminate flooring is actually a photograph of real wood stuck to a wood composite. Laminates don't sound like real wood either.
The look, feel – and even the sound – of a floor are important. So are these practical considerations:
- Health effects. Doctors often recommend hardwood floors when their patients have allergies to dust and pet dander.
- Longevity. Can the floor be refinished and – if so – about how many times?
- Durability. Will the floor stand up to the demands of everyday life? Hardwood floors certainly will. It’s no coincidence pro basketball courts have maple floors.
- Installation and maintenance. Will laying the floors pose any particular challenges? Is maintenance simple?
- Cost. How much does an inexpensive floor really cost if it only lasts several years? Hardwood floors will last a lifetime.
- Sustainability. American hardwoods are sustainable, renewable and environmentally friendly. Every year, this country’s hardwood forests grow twice as much wood as we harvest from them.
When it comes to hardwood flooring, the term "grading" is sure to come up. Grading refers to the system used by manufacturers to assess the appearance of hardwood floors. NOFMA: The Wood Flooring Manufacturers Association grades emphasize color, grain pattern and other markings that occur in wood. Color is determined by what part of the tree the wood comes from, and the grain pattern is determined by species and how the wood is cut.
Heartwood, the oldest, densest, innermost section of the log, is often darker and richer in color than sapwood, which lies closest to the bark. The color difference may be so pronounced that heartwood and sapwood from the same species are marketed under separate names. See the tree diagram in the "Natural Variations in Appearance" article.
Boards can be cut from a hardwood log in several directions: tangent to the annual rings (plain-sawn or flat-sawn), or radially, across the rings (quarter-sawn and rift-sawn).
Arched or flame-shaped markings, evident in bold-grained hardwoods such as oak, characterize plain-sawn wood, while rift-sawn and quarter-sawn or "quartered" boards show a pattern of roughly parallel lines. Both have advantages depending on application and species.
If your choice is unfinished oak, you will have four NOFMA grades to choose from:
- NOFMA Clear
- NOFMA Select
- NOFMA No. 1 Common
- NOFMA No. 2 Common
NOFMA Clear and select grades are further identified by sawing direction:
- NOFMA Clear Plain
- NOFMA Clear Quartered
- NOFMA Select Plain
- NOFMA Select Quartered
- Factory finished
NOFMA also maintains grading standards for pre-finished oak flooring:
- NOFMA Prime
- NOFMA Standard
- NOFMA Tavern
You can choose from two types of finishes: surface finishes or penetrating finishes.
SURFACE FINISHES - these are the most popular choice and involve applying a stain to achieve a particular color, followed by a top coat of polyurethane or varnish to give a protective coat. Surface finishes are durable, they resist moisture, and are easy to maintain. There are four options for the top coat, and each has its own benefits:
OIL-BASED URETHANE is the most commonly used floor finish. Available in gloss, semi-gloss, and satin sheens, oil-based urethane is generally applied in two or three coats, with drying time of up to 8 hours for each coat. This type of finish emits fumes as it dries, so adequate ventilation is important. Clean up is accomplished with a solvent similar to paint thinner. An oil-based urethane finish ambers with age.
WATER-BASED URETHANE provides a clear, non-yellowing finish and produces fewer odors than other choices. This product dries quickly, and clean up can be accomplished with soap and water. Some manufacturers make available additives called "cross-linkers" that can be mixed into the water-based finishes for added durability.
MOISTURE-CURED URETHANE is a solvent-based polyurethane that is more durable and more moisture-resistant than other surface finishes. It is mostly used in commercial, high-traffic settings like stores or offices. This finish is available in a satin or gloss non-yellowing formula, as well as one that will take on an amber hue with age. This finish has a strong odor and its application is best left to the professional.
CONVERSION VARNISH is a clear, non-yellowing product that dries in about 8 hours. Like moisture-cured urethane it produces a very strong odor and should only be applied by a skilled wood flooring professional.
PENETRATING STAINS AND FINISHES - these finishes do exactly what their name implies: they penetrate the wood to form a protective seal. The stains soak in to provide color, and a wax coating gives a low-gloss satin sheen that can be maintained with additional thin application. These finishes require special care—water-based products should never be used to clean or maintain the floor, only solvent-based waxes, buffing pastes, or cleaning liquids specifically made for wax-finished wood floors.
SHEEN - High gloss, low gloss, satin finish - your choice is a matter of personal preference. Keep in mind, however, that high gloss finishes show scuffs and scratches more readily than low gloss or satin finishes. High gloss finishes reflect more light and are typically used in more commercial or contemporary settings, while satin finishes reflect less light and are favored for more traditional settings.
EXTRA-DURABLE FINISHES - the latest trends in finishes include products designed to further extend the life of hardwood floors and make them more durable than ever. Some polyurethane finishes contain aluminum oxide to enhance the abrasion-resistance qualities of the floor. Some manufacturers report that this finish is 10 times more abrasion-resistant than other wood finishes, and are guaranteed for up to 25 years.
Swedish finishes are resin-based finishes that originated in Sweden. They form a tough film that is thin enough to allow the grain of the wood to be felt. Swedish finishes do not require waxing and can be recoated without sanding.
Acrylic finishes provide an extremely hard, durable barrier to dirt, moisture, and wear and tear because the finish is actually forced into the pores of the wood at the factory. Acrylic-impregnated floors are among the most expensive and are often used in commercial settings.
Thanks to advances in the heated floor industry, you can install hardwood floors over radiant heat - with confidence. That means you can enjoy the natural beauty of oak, ash, cherry, maple, hickory, walnut and other fine hardwoods and the comfort and efficiency of radiant heating.
As early as 60 AD, the Romans discovered one way to heat an enclosed space is to introduce heat below the floor surface and let it radiate upward into the structure.
Millennia later, radiant heating is more energy-efficient than conventional forced-air heating systems. Some manufacturers say their radiant heating systems will cut energy bills by 20 to 40 percent by avoiding the heat loss associated with forced-air systems. In most buildings, heat loss is greatest in the top half of the rooms and that's where heat is concentrated with forced air heating systems.
Manufacturers also say radiant heat is more efficient because it warms the feet - where circulation is poorest - making people feel more comfortable.
How Radiant Heat Works
Today's radiant heat systems use a three-stage process to convey heated water to its destination.
- A water heating system - comprising a standard boiler, water heater, geothermal heat pump or solar panels - warms the water.
- A series of controls then pumps the heated water through a tubing network that is installed in the subfloor.
- As the warm water moves through the tubing network, it releases its energy and returns to the boiler system to be reheated. This makes for smooth and gentle temperature variations.
Radiant heat systems can be installed in just one room or throughout a new or existing home. A plumbing and heating contractor typically performs the work in conjunction with a flooring installer. Most radiant heat system manufacturers will provide the names of contractors in a given area.
Installing hardwoods over radiant heat isn't much different from laying a typical hardwood floor.
The moisture content of the wood flooring itself is important too. For that reason, it should be kept in the room in which it will be installed for a couple of weeks before it is laid.
Hardwood Flooring Types and Radiant Heat
Radiant heat works well with many different flooring types, including strip flooring (pieces that are less than 3 inches wide) and parquet patterns. The only design option that should be avoided is plank flooring (pieces that are more than 3 inches wide) because seasonal variations in moisture content may cause gapping between the boards. With or without radiant heating systems, all hardwood floors undergo some expansion and contraction as seasons change. You can compensate for this by allowing expansion gaps at the edges of the floor (to be concealed by the overlapping baseboard) and by using tongue-in-groove strips and strips with beveled edges.
To be used outdoors, we recommend the tile must be frostproof and unglazed for floor use. Make sure the absorption rate is 0.5% or less. Since our ceramic tiles are glazed, they are not suitable for outdoor installation.
Glazed tiles are coated with a liquid glass, which is then baked into the surface of the clay. The glaze provides an unlimited array of colors and designs as well as protects the tile from staining. The unglazed tiles are pretty much the same as the glazed tile, except that their surface is not coated. Unglazed ceramic tiles do not show wear because their color extends throughout the tile, making them ideal for commercial applications.
A glazed tile is already stain proof, so there is no purpose to putting on a sealer. You may put a penetrating sealer on your unglazed tile or your grout joints. The penetrating sealer is an invisible, stain resistant shield that is absorbed into the surface.
Unsanded tile grout is used on ceramic tile that has been installed with a grout joint width of less than 1/8 of an inch wide and should always be used on polished natural stone products. Sanded tile grout is used on tile with a grout joint width equal to or greater than 1/8 of an inch.
It depends. With proper installation, ceramic tile is very durable. If you drop a glass or dish, the glass or dish will most likely break, while the tile may chip or crack.
Not necessarily. Porcelain tile is no different in temperature than anything else in the room; it's just that we tend to equate smooth with cold. (Of course, cool is good in warm weather climates!) Still, it's easy to warm things up with an area rug or two.
Because you are getting a superior product. Porcelain tile requires the finest natural ingredients and a rigidly controlled manufacturing process that utilizes the most advanced processes and technology.
Glazed tile should never be waxed. The purpose of the glaze is to give you a maintenance-free floor. If you wax the glaze, you will create more work for yourself. To keep your tile looking new, use a small amount of vinegar in warm water, plus a clean rinse.
Use a diamond drill bit.
If you put a few drops of water on the grout and they bead up, the sealer is OK. If the water absorbs into the grout, it is time to reseal.
Our flooring products are separated into four categories:
- Harris Tarkett
FLOOR - ENGINEERED
- Kahrs, Mirage, Monarch, Ascend, Cambridge Estate, DuChateau, Ernest Hemingway, American Aqua Wood, Triangulo, Well Made Bamboo Flooring, Bella Cera, Nuvelle, Artisan Mills Flooring, Cortlandt Manor, Anderson, Columbia, Woods of the World, Johnson Hardwood, LM, HT, UA, Indus Parquet, MULLICAN, Forrest, Floors Nature, Shaw
FLOOR - LUXURY VYNIL/POLYMERIC
- Fusion, Engage Genesis, Engage Metro Flor, Nuvelle Density, Aqua Lok, Tuscan Coast, Berry Aloc-Pure Click, Vintage, Natural Elegance, Dalcuore
FLOOR - LAMINATES
- Mohawk, Pinnacle, Krono Original, Freedom Collection, Nuvelle, Ascend, Quick Step, American Concepts
TILE - FLOOR/WALL
- Happy Floors, IWT Tesoro, Designers Choice, Signature, Villa Real, Pietra, Natural Elegance, SA Natural Stone, Daltile, Crossville, Nuvelle
- Dune, Surfaces, IWT Tesoro, Elida
- ARMSTRONG, AMERICAN TIN CEILING
You still have doubts?
This is where you can help those whose queries are not listed in the FAQs above. You can let them contact you by leading them to the Contact us page or your support center where you can take a closer look.